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Custom AI Assistant for Your Business

Oprela develops personalized AI assistants for your business: website chat, Telegram bot, trained on your knowledge base — turnkey.

The same approach used to build the Oprela AI assistant (see previous article) is offered as a separate service — a personalized AI assistant for your own business, trained specifically on your data.

What the service includes

  • Chat widget on your website — an assistant that answers visitors using your own texts: about products, services, delivery terms, guarantees, frequently asked questions;
  • Telegram bot (or another messenger if needed) — the same logic, available to customers without visiting the website;
  • Training on your knowledge base — the assistant answers based on your business's real materials (price lists, instructions, policies, FAQ), not general phrases;
  • Scenario-based tasks — from a simple FAQ helper to a more complex flow: collecting applications, booking services, qualifying leads, transferring to a manager when the question goes beyond what the assistant can resolve itself;
  • Connection to your systems — integration with CRM, product catalog, appointment schedule, or other internal data, if required for the scenario.

Who it's for

The service is suitable for any business that wants to offload some of the burden from support or sales departments: online stores, service centers, construction companies, beauty salons, B2B suppliers — the assistant adapts to your niche just as a website adapts when created through Oprela.

How it works

  1. You explain what tasks the assistant should solve and where it's needed (website, Telegram, both);
  2. You provide materials for the knowledge base — texts, documents, frequently asked customer questions;
  3. We set up the assistant, train it on these materials, and agree on conversation scenarios;
  4. After testing, the assistant is published on your website and/or in a Telegram bot under your brand.

How to order

Write to us via the support page or, if you already have an Oprela account, contact support with a description of your task — we will clarify the details and offer a solution tailored to your case.

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