Internal Wiki and System Documentation
A knowledge base for your team: regulations and instructions invisible to customers, plus ready-made articles from Oprela.
In addition to the public help center for customers, the workspace also includes an internal wiki — articles exclusively for your team.
Where to find it
Service Center module → Internal Wiki (…/erp/knowledge-base?tab=internal).
What it's for
- Regulations ("how we accept equipment," "call script");
- instructions for new hires;
- internal agreements and standards.
The editor is the same as for public articles — markdown, images, AI Edit, and translations.
System Documentation
The System Docs tab contains ready-made articles from Oprela about how the platform works. You can clone a useful article into your wiki and adapt it to your processes.