The shared service engine behind repair, auto and beauty verticals — intake, grading, repair queue, buyback, data wiping and teardown.
The same flow whether it’s a laptop repair, a car service or a salon booking.
Log the device or job at drop-off — front-desk, mobile, or a public self-service form the customer fills in themselves.
Battery health, disk SMART errors, CPU/RAM, screen and camera checks — with QR scanning to speed up repeat lookups.
A repair queue with statuses your team moves jobs through — assign, start, finish, notify the customer.
Devices you buy back can go straight to data wiping and teardown for parts, tracked the same way as a repair.
Built for repair shops, but reused across auto and beauty verticals.
Every job as a card moving through statuses — assign, track, and notify the customer without leaving the queue.
Front-desk intake, a mobile view for on-the-go staff, and a public self-service form customers can fill out themselves.
Structured checks — battery, disk SMART health, CPU, RAM, screen, camera — for consistent buyback and repair pricing.
AI-assisted diagnosis to help staff triage issues faster.
Buy back devices, securely wipe data, and break units down for parts — all logged in the same system.
Record condition on drop-off to avoid disputes later.
The same engine, three different front doors.
Laptops, phones and electronics — intake, grading, repair queue and buyback in one place.
The same intake-to-queue flow, reused for vehicle service and repair.
Bookings and service scheduling share the same underlying engine.
Other Oprela modules that pair with this one — same subscription, same data.
Service Operations is included in every plan, expandable as an add-on.