← Help Center

Partner Chat

Built-in chat between you and your B2B partners: order-related questions without email or messengers.

Partner Chat is a communication channel with your partners (white-label storefronts, B2B clients) directly within the system.

Where to find it

Messages module → Partner Chat (…/erp/customer-chat).

Partner Chat

Features

  • A separate thread for each partner;
  • File attachments (price lists, documents);
  • Conversation history is saved and accessible to the entire team.

Read more